How to communicate in the face of COVID-19? Follow these tips to engage audiences and create community

In times of crisis, our natural impulse is to lend a helping hand. With the highly contagious coronavirus spreading and social distancing guidelines in place, lending a literal helping hand is dangerous. In the days and weeks following Hurricane Harvey, Houston’s civic leaders, its citizens, and its business community rallied to meet the challenge with positivity, hard work, and good humor.

When faced with a public relations crisis, follow these tips

Every company must be prepared for the possibility of a public relations crisis. Whether it's a data breach, an executive scandal or just a bad piece of press, any negative event connected to your brand requires a swift and carefully crafted response if you want to keep your reputation intact.

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